The official website of the City of Dongvile, Texas

Seal of God's Incorporated City of Dongvile, Texas GOD'S INCORPORATED CITY OF DONGVILE BRISKET COUNTY • TEXAS PRETTY GOOD SINCE 1887 God's Incorporated City ofDongvileTexas · Pretty Good Since 1887

Finance & Utility Billing

Utility Billing Clerk

Serve utility customers at the City Hall counter and drive-thru window and keep about 3,700 water, sewer and trash accounts accurate.

Posting
JOB-2026-10
Type
Full-time
Pay
$16.40 – $19.85 per hour, DOQ
Posted
August 31, 2026
Closes
Open until filled

About the position

The Utility Billing Clerk works in Finance & Utility Billing at City Hall and reports to Utility Billing Supervisor Rosalinda Trevino. The schedule is Monday – Friday, 7:30 a.m. – 4:30 p.m., because the drive-thru window opens at 7:30 a.m. Full-time benefits include health insurance, paid leave, City holidays and retirement.

Duties

  • Take payments at the counter, the drive-thru window and the after-hours drop box, and balance your cash drawer each day
  • Open, transfer and close accounts and collect the $75 service deposit
  • Answer billing questions in person and by phone, including questions about the Tower Maintenance Surcharge ($1.25 per month since 2019), using the approved two-sentence response
  • Enter meter reads, schedule rereads and prepare leak adjustments for supervisor approval
  • Prepare the monthly past-due notice and disconnection lists
  • Help customers during the billing vendor transition, including explaining that online bill payment is temporarily unavailable and listing the ways to pay in person, by mail or at the drop box
  • File and retain records under the City’s records retention schedule

Minimum qualifications

  • High school diploma or GED
  • One year of customer service experience that included handling cash
  • Basic computer skills and 10-key by touch
  • Pass a criminal background check, including a review of financial offenses

Preferred qualifications

  • Utility billing, municipal or banking experience
  • Ability to speak English and Spanish
  • Experience with spreadsheets

Physical requirements

Sit or stand at a counter or window for long periods. Work at the drive-thru window with exposure to heat, cold and vehicle exhaust. Lift boxes of paper and payment envelopes up to 25 pounds.

How to apply

Pick up a City of Dongvile employment application from Human Resources at City Hall, 150 E Brisket St, Monday – Friday, 8:00 a.m. – 5:00 p.m. You can also call (936) 555-0114 to have one mailed to you. Return your completed application:

  • In person: Human Resources, City Hall, 150 E Brisket St
  • By mail: City of Dongvile, Human Resources, P.O. Box 1887, Dongvile, TX 76969

The City does not accept applications online or by email. You may attach a résumé, but it does not replace the City application. Finalists take a 10-key and cash-counting test at City Hall.

Equal opportunity

The City of Dongvile is an Equal Opportunity Employer. The City does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, genetic information or veteran status. If you need an accommodation to complete the application process, call Human Resources at (936) 555-0114.

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